It’s simple! Each week you send us your shipping data via e-mail. This includes providing carrier account numbers and the addresses associated with each account.
When we receive your data, our technical staff will run it through one of our software solutions, identifying guaranteed service failures, lost shipments, and manifest errors. Our analysis includes a variety of reports to meet your needs, such as an eligible refunds report, proof of delivery report, saver report, and many others. We can also identify address discrepancies.
Once we receive these reports, we will take care of filing your claims for you. Depending on your business and the types of reports we generate for you, we are able to provide your reports on a weekly or monthly basis or by request.
When you contact us, we will discuss your company’s shipping activity, address any specific needs you may have, and thoroughly explain our process, reports, and ongoing maintenance of your account. Once we have established all of the necessary information, we can discuss a contract that encompasses your needs. Then, we get started!
Please contact us directly or fill out our contact form for more information.
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